Smooth
client onboarding
starts with Hubforce
Guide your new customers at every step of their
onboarding process with a personalised content hub and
real-time engagement tracking.
Your clients need a dedicated
space
to get faster to value? Build that space in Hubforce.
Smooth onboarding
Bring the best out of self-guided and
personalised support into one mix. Add key
milestones and provide a clear
implementation plan without putting too much
strain on your onboarding team.
One central space
Stop getting lost in email attachments,
drive folders and calendar invites. Create a
single location for your new customers to
interact with your tutorials, FAQs and
guides. Help them achieve the ROI early in
their journey.
Go Live on time
By tracking how your customers progress with
onboarding, you know when to tune in for
additional support whilst being efficient
with your time and resources. Resolve risks
before they arise and never miss Go Live
again.
Forget emails back and forth
Ditch endless email threads and
time-consuming calls. Allow your customers
to ask their questions right inside their
onboarding hub. Notify dedicated team
members and let them instantly respond to
customers' queries.
Personalisation on auto-pilot
Create templates for different types of
products and plans to show only relevant
information. Automatically white-label your
hub to your customer's brand to make your
onboarding feel familiar.
Integrate with your stack
Integrate Hubforce with your existing
customer success software to improve an
overall onboarding process, monitor your
customer health and build a repeatable
workflow for your client-facing teams.
Customers
already using
Hubforce
Join the most customer-focused companies across Enterprise Software,
Hardware and Manufacturing.
Discover other use cases for your business
Product
Blog
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Use cases
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